Privacy

Privacy Policy

Effective September 1, 2026

Information you provide

When you call, email, or use a linked Microsoft form, you may provide contact information, a service address, project details, photos, drawings, specifications, or other information needed to review your request.

How information is used

H&R Plumbing Services LLC uses submitted information to review requests, communicate with customers, coordinate scheduling, prepare estimates, and manage plumbing work. Information is not sold.

Microsoft Forms and external services

Estimate and service requests are hosted by Microsoft. Information submitted through those forms is also subject to Microsoft's applicable privacy and security practices. Do not submit passwords, payment-card numbers, government identification numbers, or unrelated sensitive information.

Uploads and Project Documents

Customers may voluntarily submit photographs, plans, blueprints, and other project-related documents through approved H&R Plumbing Services LLC forms. Uploads are optional and are not required to submit a service or estimate request.

Submitted files may be collected, transmitted, reviewed, processed, stored, and retained using Microsoft 365 and related business systems for service requests, estimate requests, project evaluation, scheduling, customer support, warranty administration, business recordkeeping, and internal operations.

Uploaded files may be subject to file validation, automated security screening, malware-detection controls, and manual review before processing. Access is limited to authorized personnel and approved service providers who require access for legitimate business functions.

Do not submit Social Security numbers, driver's license numbers, financial-account information, payment-card information, medical records, passwords, account credentials, or other unnecessary sensitive information.

Files and related consent records may be retained in accordance with company record-retention practices, legal obligations, warranty requirements, insurance requirements, dispute-resolution needs, and other legitimate business purposes. Review the Upload & Document Security Notice before submitting files.

Retention and access

Customer information should be limited to personnel who need it for legitimate business purposes and retained only as long as reasonably necessary for the request, project, recordkeeping, or legal obligations. Final internal retention periods require owner approval.

Your choices

To ask about information submitted to H&R Plumbing Services LLC, request a correction, or request deletion where applicable, email hrplumbing24@gmail.com.

Cookies

Review the Cookie Notice for current website-cookie information.

Policy changes

This policy may be updated when website tools, forms, or business practices change. It should be reviewed at least annually.